Frequently Asked Questions

Everything you need to know about upgrading your sleep experience.

What is the Octaspring® technology used in Dormeo products?

Octaspring® technology uses patented foam springs that provide 8x more breathability than traditional memory foam, offering customized support and a cooler sleeping surface.

How long is the sleep trial period for Dormeo mattresses?

We offer a 100-night risk-free sleep trial. If you are not completely satisfied with your mattress after the break-in period, you can return it for a full refund of the purchase price.

Do you offer free shipping within the USA?

Yes, we provide free standard shipping on all mattress and topper orders within the contiguous United States. Shipping fees may apply to Alaska and Hawaii.

What kind of warranty comes with a Dormeo mattress?

Dormeo mattresses are backed by a 10-year limited warranty that covers manufacturing defects and structural issues, ensuring long-term peace of mind.

Can I use my Dormeo mattress on an adjustable base?

Yes, our mattresses are designed to be flexible and durable, making them fully compatible with most adjustable bases, slatted frames, and platform beds.

How do I clean and maintain my Dormeo mattress topper?

Most Dormeo toppers feature a removable, machine-washable cover. We recommend washing the cover on a cold, gentle cycle and air drying to maintain its quality.